One Quarter of Online Americans Have Heard of VOIP Telephone Service; About One in Eight are Considering Getting it at Home

  • June 28, 2004
  • By John B. Horrigan and Allen Hepner
While telephone calling using Voice over Internet Protocol (VoIP) has attracted considerable attention in the business community and among policymakers, 27% of Internet users in the United States--or 17% of all Americans--have heard of the service.