Consumer Finance

Pew studies financial products to understand how they can be made safer and more transparent. Pew’s research informs policy solutions to create more effective consumer protections.

The consumer banking initiative studies the accounts that Americans rely on every day to manage their finances, including checking accounts, prepaid cards, and mobile payments.

The small-dollar loans project focuses on small-dollar credit products such as payday and automobile title loans, as well as emerging alternatives.

Our Work

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  • Have You Ever Overdrafted?

    Checking accounts are the most widely used financial product in the United States. But as Pew found, consumers often are in the dark about their bank’s debit card overdraft policies—including the size of a typical overdraft fee, opt-in requirements, transaction reordering, and overdraft options. Read More

  • Overdraft

    Checking accounts are the most widely used financial product in the country. Yet poorly regulated bank overdraft practices continue to cause consumers to unknowingly incur multiple costly fees for a single transaction. Pew is promoting new rules to make overdraft programs safer and more transparent. Read More

  • Payday Loans and Tax Time

    This infographic provides a snapshot of the impact of payday loans on borrowers. Payments are unaffordable for the budgets of most payday loan borrowers, and 1 in 6 has used a tax refund to eliminate payday loan debt. Similar to payday borrowers, 1 in 5 auto title loan borrowers reports using a tax refund to repay a title loan. Read More

Media Contact

Mark Wolff

Director, Communications

202.540.6390