Consumer Finance

Pew studies financial products to understand how they can be made safer and more transparent. Pew’s research informs policy solutions to create more effective consumer protections.

The consumer banking initiative studies the accounts that Americans rely on every day to manage their finances, including checking accounts, prepaid cards, and mobile payments.

The small-dollar loans project focuses on small-dollar credit products such as payday and automobile title loans, as well as emerging alternatives.

Our Work

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  • Pew Releases Latest Ratings of Banks on Key Consumer Protections

    The Pew Charitable Trusts today released its third evaluation of checking account disclosure, overdraft, and dispute resolution practices at the nation’s largest retail banks, finding mixed results. Read More

  • Checks and Balances: 2015 Update

    Pew's Model Summary Disclosure Box for Checking Accounts served as the template for rating each bank's disclosure documents to determine best or good practices for overdraft and dispute resolution. Additionally, this report identified trends among the 32 institutions examined in all three Checks and Balances reports to date. Read More

  • Have You Ever Overdrafted?

    Checking accounts are the most widely used financial product in the United States. But as Pew found, consumers often are in the dark about their bank’s debit card overdraft policies—including the size of a typical overdraft fee, opt-in requirements, transaction reordering, and overdraft options. Read More

Media Contact

Mark Wolff

Director, Communications

202.540.6390