Consumer Finance

Pew studies financial products to understand how they can be made safer and more transparent. Pew’s research informs policy solutions to create more effective consumer protections.

The consumer banking initiative studies the accounts that Americans rely on every day to manage their finances, including checking accounts, prepaid cards, and mobile payments.

The small-dollar loans project focuses on small-dollar credit products such as payday and automobile title loans, as well as emerging alternatives.

Our Work

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  • Prepaid Accounts Under the Electronic Fund Transfer Act

    The Pew Charitable Trusts filed the following letter with the Consumer Financial Protection Bureau on March 23, 2015, in response to the bureau’s request for public comment on its proposed rules governing prepaid accounts. The letter from Pew’s consumer finance team is supportive of the CFPB proposal, based on Pew’s research and analysis, and offers recommendations for further improvement. Read More

  • Payday Lending in America

    Pew’s Payday Lending in America series sheds light on the experience of borrowers. The research also details fundamental problems with payday loans, and suggests how policymakers can help solve these problems. Read More

  • Pew Report Finds Auto Title Loan Market Plagued by Problems

    Automobile title loans present many of the same problems as payday loans, including unaffordable balloon payments that lead to repeat borrowing, according to a new report released today by The Pew Charitable Trusts. The burden these loans impose on borrowers reinforces the need for the Consumer Financial Protection Bureau (CFPB) and state policymakers to make high-priced, small-dollar loans safer... Read More

Media Contact

Mark Wolff

Director, Communications