Consumer Finance

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Pew studies financial products to understand how they can be made safer and more transparent. Pew’s research informs policy solutions to create more effective consumer protections.

The consumer banking initiative studies the accounts that Americans rely on every day to manage their finances, including checking accounts, prepaid cards, and mobile payments.

The small-dollar loans project focuses on small-dollar credit products such as payday and automobile title loans, as well as emerging alternatives.

Our Work

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  • Is This the Future of Banking?

    Use of mobile payments in the United States is projected to grow at a 22 percent compound annual rate through 2019 and could offer a more convenient and less expensive way for Americans to manage their money, especially the more than 9 million U.S. households that are unbanked—that is, do not have bank accounts. Read More

  • Pew: Consumers See Mobile Payments as Helpful but Potentially Troublesome

    WASHINGTON—A new issue brief from The Pew Charitable Trusts finds that consumers are interested in using mobile payments for speed and convenience but also have concerns about security of their personal information. Read More

  • Overdraft Is a Service in Need of Reform

    Should the Consumer Financial Protection Bureau (CFPB) propose new rules aimed at making checking account overdraft policies at banks and other depository institutions safer and more transparent? Some banking industry representatives are questioning the need for CFPB action (“Consumers Lose if CFPB Overshoots on Overdraft,” BankThink, Nov. 10, 2015), but research by The Pew Charitable... Read More

Media Contact

Mark Wolff

Director, Communications