Legal Assistance Portals Can Help People Find Information and Other Resources

Research and analysis on state initiatives to support constituents in using civil courts

Legal Assistance Portals Help People Find Information and Resources

When people turn to the internet to find legal help, they can quickly become overwhelmed by the amount of information available and by uncertainty about which sources are reliable. To make it easier for users to access timely, relevant, and accurate guidance, legal services organizations and courts in some states have launched legal assistance portals. 

These online resources can transform the way people interact with the civil legal system by providing them with the immediate and accurate answers and support they need. This is particularly important for the growing number of people who navigate the civil court system without a lawyer. Unlike a static website, a portal uses an interactive approach to guide users through an assessment of their legal needs and connect them to relevant information and referrals for assistance. 

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Research at home
Fact Sheet

Interactive Online Portals Offer Targeted Legal Resources on Demand

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Fact Sheet

Interactive Online Portals Offer Targeted Legal Resources on Demand

For Americans with legal questions, finding answers can be difficult without professional help. Some courts and nonprofit organizations offer materials to help people navigating the civil legal system without a lawyer, but the barriers to finding, understanding, and using that information are high.


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