The CFPB’s Proposed Payday Loan Regulations Would Leave Consumers Vulnerable

An analysis of the draft rule

The CFPB’s Proposed Payday Loan Regulations Would Leave Consumers Vulnerable

UPDATE: The Pew Charitable Trusts filed a letter with the Consumer Financial Protection Bureau on Oct. 7, 2016, providing comments on the bureau’s proposed small-dollar loan rule and recommending several ways it should be improved. Those recommendations have been widely supported by banks and credit unions, researchers, consumer advocates, borrowers, and the public and have been endorsed by editorial boards at The New York Times, Bloomberg View, and The Washington Post, among others.

Proposed regulations from the Consumer Financial Protection Bureau (CFPB) would protect consumers from conventional, lump-sum payday loans, which Pew’s research has shown usually have unaffordable payments that trigger reborrowing. The pending rule strongly encourages payday and auto title lenders to give borrowers more time to repay loans in smaller installments, rather than large lump-sum payments. Yet even as the proposal would accelerate the shift toward installment lending that is already under way in this market, it fails to provide standards for affordable payments or reasonable loan lengths that are sufficiently clear to ensure the safety of this credit for consumers.

The rule would require lenders to follow a specific process for evaluating a borrower’s financial condition, but it would probably leave consumers vulnerable to harmful terms and discourage banks and credit unions from entering this market and offering lower-cost alternatives. Because the draft rule focuses on the process of issuing a loan rather than on establishing product safety standards, payday installment loans with annual percentage rates (APRs) of 400 percent will probably remain common in the marketplace, but lower-cost offerings from mainstream lenders are unlikely to become widely available.

Click here for Pew’s summary of the proposed rule.

High-cost installment loans will be common under the proposal

In June, the CFPB released a proposed rule to regulate payday, vehicle title, and certain high-cost installment loans. As described in Pew’s summary of the bureau’s proposal, for all covered loans the lender is required to use a specific process for assessing the borrower’s ability to repay (ATR) or may choose its own method for assessing the borrower’s ATR in exchange for meeting certain standards, known as conditional exemptions.

The proposal places limits on conventional payday loans, which are due in full after two weeks, that will make these products far less prevalent and, instead, strongly encourages lenders to issue multipayment loans with terms longer than 45 days. Giving consumers more time to repay in installments is a positive step, but dangerous loans with APRs of 400 percent and higher are likely to be commonplace under this proposal.

The payday and auto title loan markets have already shifted in this direction: In 26 of the 39 states where payday and auto title lenders operate today, they issue loans or lines of credit that would qualify. This model of lending is likely to spread to other states as payday and title lenders adopt new business practices, begin lending under new statutes, or work to change relevant state laws.

Most loans issued under the proposed rule would probably be this type of harmful high-cost installment credit, offered mainly by payday and auto title lenders following the “longer-term ability-to-repay” section of the rule (Section 3 in the table), with typical APRs of 300 percent or higher. Most borrowers are likely to pass the ability-to-repay (also called full payment) test for loans lasting more than 45 days, especially because lenders are permitted to estimate, rather than verify, applicants’ living expenses. The longer-term ATR section includes no limits on loan or payment size, cost, duration, rate of default, or how long a lender may keep access to a borrower’s checking account or car title.

Research suggests that some borrowers would struggle to afford the payments on the longer-term ATR loans. Industry analysts have estimated that 60 to 80 percent of current payday loan borrowers would qualify for a payment of at least $200 a month, even though average borrowers report being able to afford only $100. When borrowers qualify only for payments of less than even $100, lenders would still be able to issue them high-cost loans by substantially stretching the repayment period. For example, payments on a $500 loan could last 18 months and accrue $1,126 in fees.

Vendors are already developing or marketing products to help payday lenders comply with the CFPB’s proposed ability-to-repay rule and enable widespread high-cost installment lending from payday and auto title lenders that are willing to dedicate staff time and take on regulatory risk in exchange for the right to charge rates that far exceed those of mainstream creditors.

Among the options in the proposal, the longer-term ability-to-repay section (See Table 1, Section 3.) would almost certainly be the one most commonly used by payday and auto title lenders, and those loans would be by far the most expensive made under the proposed rule.

Click on the image above to expand.

For more information on the CFPB’s allowable loans as outlined in Table 1, see the bureau’s small loan rule. For details on the 5% payment option, see 81 Fed. Reg. 48040.

Underwriting-only approach fails to address harms of high-cost installment lending

Ensuring that small-dollar loan payments are affordable is essential to protecting consumers, and lenders and regulators can determine appropriate payments in a variety of ways. All lenders underwrite loans to manage risk, but unlike mainstream creditors, payday and auto title lenders have access to borrowers’ checking accounts and car titles to improve their ability to collect on loans. This extraordinary power over financially fragile consumers makes these high-cost loans inherently dangerous. Pew’s research has shown that it can lead to the inability to cover basic living expenses without borrowing again and to significant additional costs, such as repeated overdrafts, lost vehicles, and closed checking accounts. As a result, clear safeguards are necessary to protect consumers: An underwriting-only approach to regulation, such as the CFPB has proposed, is insufficient.

The primary shortcoming of the proposed ability-to-repay test is that it lets aggressive lenders set large payments and excessive durations even as they maintain long-term access to vulnerable borrowers’ checking accounts or vehicle titles. The longer-term ability-to-repay provision (Section 3 in the table) places no limits on loan principal, payment size, cost, term, or origination or other fees and sets no standards for acceptable default rates or for how long lenders may access borrowers’ accounts or vehicle titles. Without such safeguards, the regulation will neither sufficiently curb harmful loans nor promote competition from lower-cost, mainstream lenders.  

3 of the 4 Proposed Alternatives Are Unlikely to Make Better Credit Widely Available

Under the proposed regulation’s alternative requirements, or conditional exemptions, lenders would be able to use their own methods for assessing borrowers’ ability to repay in exchange for following rules about loan structure, cost, or frequency of usage that are intended to limit potential harms to consumers. These more specific consumer protection standards mean that, in general, loans issued according to these sections will pose less risk to consumers than the longer-term ability-to-repay loans that will probably be widely available. Each conditional exemption takes a different approach to protecting consumers, and the portfolio default rate option and the short-term alternative both entail some risk of consumer harm:

  • Short-term alternative loans (Table 1, Section 2) are conventional payday loans of up to $500 but with a limitation of six loans and 90 days indebtedness per year, and a requirement that each subsequent loan be successively smaller. These loans will tend to have unaffordable payments and excessive prices, but the proposed standards for loan usage, principal reduction, loan size, and term will limit consumer harm.
  • NCUA-type loans (Table 1, Section 4), which are modeled on the National Credit Union Administration’s Payday Alternative Loan program, would have low costs and reasonable terms. But the overall benefit to consumers would be modest because availability is likely to be low and limited mostly to credit unions. NCUA loans do not generate signficant revenue, which means that most lenders would not be likely to offer them.  Credit unions issued just 170,000, according to data available for 2014, compared with roughly 100 million payday loans.  
  • The portfolio default rate option (Table 1, Section 5a) would pose significant risks to consumers and the marketplace. The “safe harbor” provision for this option, which allows lenders to charge a $50 origination fee, would harm consumers by front-loading loan costs and effectively penalizing borrowers who repay early or refinance. At the same time, the low default rate threshold and severe penalty for breaching it would strongly encourage aggressive loan collection techniques because lenders would have to forfeit a large share of revenue if they did not collect on at least 95 percent of loans. Together, the high origination fee and default threshold penalty would risk re-creating one of the fundamental problems the CFPB has identified in this market: “Too many short-term and longer-term loans are made based on a lender’s ability to collect and not on a borrower’s ability to repay.” 

In addition, the volume of lending under the portfolio default rate option is likely to be low, with some ad hoc lending from community banks to known customers.

  • The alternative most likely to produce lower-cost credit at adequate scale is the 5 percent payment option (Table 1, Section 5b). The CFPB is soliciting comments on whether to include in the final rule the 5 percent payment option, which it introduced in its 2015 outline. This loan structure would require lenders to follow standards designed to make loans better match borrowers’ ability to repay by limiting the size of monthly payments and restricting terms to six months. Banks and some credit unions were planning to use the 5 percent structure to issue lower-cost loans at scale, but it will not be possible unless the option is in the final rule.

Clear product safety standards would better protect consumers and encourage lower-cost alternatives

The 5 percent payment option’s clear standards would protect consumers and enable mainstream lenders to use automated underwriting and origination techniques that reduce costs. Because every payday loan borrower is required to have a checking account and verifiable income, banks and credit unions are well positioned to take a large portion of the market from high-cost lenders, saving millions of consumers billions of dollars annually.

However, without the 5 percent option, these providers will generally be unable to offer consumer-friendly small loans at scale, leaving the market dominated by high-cost payday and auto title lenders. Payday lenders have expressed a willingness to conduct extensive paperwork and take on legal risk associated with ambiguous regulatory rules, as long as they can charge customers 300 percent APR or more. But banks generally would not be willing or able to do so. Better, lower-cost small loans will only emerge with clear, strong regulatory guidelines; for example:

  • Under the 5 percent payment option, a $400 three-month bank loan would cost $50 to $60 in total fees.
  • But under the CFPB’s draft rule, payday lenders would remain in control of this market and charge fees of $300 to $450 for the same $400 in credit.


Once finalized, the CFPB’s rule will help hasten the shift away from unaffordable lump-sum loans and toward installment lending that is already under way in the payday and auto title loan markets. As constructed, the primary benefit the proposal would offer borrowers is more time to repay high-cost, risky loans, but it would not provide them with adequate protections against excessive durations, unaffordable payments, and prices that are far higher than needed to make credit profitably available.

Pew recommends that the CFPB take firmer steps to prevent covered loans from becoming dangerous or abusive, particularly by limiting how long lenders can retain access to a borrower’s checking account and subjecting lenders with high default rates to greater levels of scrutiny. And the final rule must set clear product safety standards, including the 5 percent payment option to protect consumers from the harms associated with high-cost payday and auto title installment loans and enable banks and credit unions to provide safer, lower-cost small-dollar credit.  

The CFPB is accepting comments on the rule until Oct. 7.

Take action now ›


A Year After CFPB Proposed a Rule for Small Loans, Borrowers Still Await Reform

Federal and state policymakers can take action in three ways

Quick View

June 2 marked the one-year anniversary of the release of the Consumer Financial Protection Bureau’s official Notice of Proposed Rulemaking for Payday, Auto Title, and Certain High-Cost Installment Loans. The CFPB received more than 1 million comments on the proposal. Pew’s research indicates that federal regulation is important, but the proposal misses the mark by allowing 400 percent interest rate loans to flourish while locking out lower-cost loans. In addition, two 2017 surveys from The Pew Charitable Trusts found that borrowers and the broader public consider prices for high-cost loans to be unfair, and 81 percent of borrowers would rather obtain loans through their banks and credit unions than from payday loan stores, which operate in 35 states today. (See figure below.) However, the CFPB has struggled to create a strong universal rule that covers all small loans, and in the absence of federal regulation, lenders are expanding their portfolios of high-cost products with unaffordable payments. Therefore, action by federal bank regulators and state lawmakers has become more urgent.


Federal Rules for Small Loans

Quick View

The Consumer Financial Protection Bureau (CFPB) has issued a proposed framework to regulate payday and similar high-cost, small-dollar loans. Overall, the proposal could transform the market in positive ways by requiring most products to become installment loans with smaller, more manageable payments and providing safeguards for consumers.

Issue Brief

From Payday to Small Installment Loans

Risks, opportunities, and policy proposals for successful markets

Quick View
Issue Brief

All of the largest payday lenders now offer installment loans, which are repayable over time and secured by access to the borrower’s checking account, in addition to conventional payday loans that are due in a single lump sum. This shift toward installment lending has been geographically widespread, with payday or auto title lenders issuing such loans or lines of credit in 26 of the 39 states where they operate.

Composite image of modern city network communication concept

Learn the Basics of Broadband from Our Limited Series

Sign up for our four-week email course on Broadband Basics

Quick View

How does broadband internet reach our homes, phones, and tablets? What kind of infrastructure connects us all together? What are the major barriers to broadband access for American communities?

What Is Antibiotic Resistance—and How Can We Fight It?

Sign up for our four-week email series The Race Against Resistance.

Quick View

Antibiotic-resistant bacteria, also known as “superbugs,” are a major threat to modern medicine. But how does resistance work, and what can we do to slow the spread? Read personal stories, expert accounts, and more for the answers to those questions in our four-week email series: Slowing Superbugs.