Electronic Health Records

Usability and unintended safety issues

Electronic Health Records: Usability and Unintended Safety Issues

This video is hosted by YouTube. In order to view it, you must consent to the use of “Marketing Cookies” by updating your preferences in the Cookie Settings link below.


This video is hosted by YouTube. In order to view it, you must consent to the use of “Marketing Cookies” by updating your preferences in the Cookie Settings link below.


Across the country, virtually all doctor’s offices and hospitals use electronic health records, or EHRs, to capture patient information. But EHR usability – their layout, design, customizations, and how they fit into different workflows—can impact patient safety.

In this video, you'll see one example of a health IT-facilitated error – how a computer auto-refresh results in a doctor pulling up the wrong record without even realizing it, and how it impacts the care a patient receives.

This is a fixable problem, but we need more research on how, when, and why these errors occur.

Learn more about how we can make health IT safer: http://www.pewtrusts.org/HealthIT.

America’s Overdose Crisis
America’s Overdose Crisis

America’s Overdose Crisis

Sign up for our five-email course explaining the overdose crisis in America, the state of treatment access, and ways to improve care

Sign up
Quick View

America’s Overdose Crisis

Sign up for our five-email course explaining the overdose crisis in America, the state of treatment access, and ways to improve care

Sign up