Erika Rickard leads Pew’s civil legal system modernization project, an effort to update the nation’s civil legal system by leveraging technology innovation, policy reform, and process improvement to better serve people navigating courts without a lawyer.
Before joining Pew, Rickard directed field research at Harvard Law School’s Access to Justice Lab, which conducts rigorous studies on access to justice and court administration. She also served as a commissioner on the Massachusetts Access to Justice Commission. Rickard was the first Access to Justice coordinator for Massachusetts, where she developed and implemented new policies and programs in the areas of language access, technology, and resources for people without counsel.
Rickard holds a bachelor’s degree in public policy from Mills College and a juris doctor from Harvard Law School.