Pew's consumer banking project studies the accounts that Americans rely on every day to manage their finances, including checking accounts, prepaid cards, and mobile payments.

The initiative builds partnerships with key stakeholders to advocate for effective consumer protections and a level playing field in the financial marketplace.

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Pew's Model Disclosure Box for Checking Accounts

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Pew's Model Disclosure Box for Checking Accounts

More than 30 financial institutions have worked with Pew to adopt a simple disclosure box.

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Mobile banking is fraught with regulatory overlap, gaps, and ambiguities.
Mobile banking is fraught with regulatory overlap, gaps, and ambiguities.
Issue Brief

Mobile Payments

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Issue Brief

Mobile payments enable consumers to make financial transactions using their smartphones via a website, by sending a text message, or through an app. This technology, in turn, relies on many other consumer products and services, including credit, debit, and prepaid cards; wireless carriers; and nonbank providers such as Apple, Samsung, Google Wallet, and PayPal.

Mobile banking is fraught with regulatory overlap, gaps, and ambiguities.
Mobile banking is fraught with regulatory overlap, gaps, and ambiguities.
Data Visualization

Who Is Regulating Mobile Payments?

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Data Visualization

Every day, Americans use their smartphones to transfer money, pay for goods and services, and make donations. These transactions are collectively referred to as mobile payments. This infographic provides an overview of the many federal agencies that oversee the mobile payments marketplace, including payment processors and products.

The use of mobile wallet apps and mobile banking is on the rise.
The use of mobile wallet apps and mobile banking is on the rise.
Video

Mobile Payments: The Good, the Bad, and the Confusing

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Video

Ever use your smartphone to pay for parking or split the dinner bill with a friend? More people are using their phones as a mobile wallet and most mobile transactions work just fine. But with technology constantly evolving the rules that should protect consumers simply haven’t caught up.

Unbanked consumers have a number of concerns about making mobile payments
Unbanked consumers have a number of concerns about making mobile payments
Issue Brief

What Do Consumers Without Bank Accounts Think About Mobile Payments?

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Issue Brief

Mobile payments technology allows customers to make online and point-of-sale purchases, pay bills, and send or receive money from their smartphones via Web browsers, apps, or text messages, and it has the potential to increase financial inclusion for consumers without bank accounts—the unbanked.

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