As recently as 1995, 42 percent of American adults said they had never heard of the Internet.  Today, use of the Internet is pervasive at home, work, and on mobile devices.

It is a primary source of news, information, entertainment, and social interaction.  To understand its evolution, Pew conducts surveys and qualitative research that tracks and analyzes how Americans use digital technology, and the ways in which online activity affects their families, communities, health, educational pursuits, politics, and workplace activities.

Recent Work

May 31, 2018 Teens, Social Media & Technology 2018 YouTube, Instagram and Snapchat are the most popular online platforms among teens. Fully 95% of teens have access to a smartphone and 45% say they are online almost constantly.
April 30, 2018 Declining Majority of Online Adults Say the Internet Has Been Good for Society At the same time, the contours of connectivity are shifting: One-in-five Americans (20%) are now ‘smartphone only’ internet users at home.
April 17, 2018 The Future of Well-Being in a Tech-Saturated World Many experts say digital life will continue to expand people’s boundaries and opportunities. Yet nearly a third think that people’s overall well-being will be more harmed than helped in coming years.
April 9, 2018 Bots in the Twittersphere An estimated two-thirds of tweeted links to popular websites are posted by automated accounts – not human beings.
March 21, 2018 The Science People See on Social Media Science-related Facebook pages draw millions of followers but 'news you can use' posts or ads outnumber ones about scientific discoveries.
March 1, 2018 Social Media Use in 2018 Facebook and YouTube dominate the social media landscape. But younger Americans, especially those ages 18 to 24, stand out in using a variety of platforms like Snapchat, Instagram and Twitter.
January 4, 2018 Crossing the Line: What Counts as Online Harassment? Americans agree that certain behaviors – like direct personal threats – constitute online harassment. But they are more divided on others, such as sending unkind messages or publicly sharing a private conversation.
November 29, 2017 Public Comments to the Federal Communications Commission About Net Neutrality Contain Many Inaccuracies and Duplicates More than half of comments submitted to the FCC on net neutrality used temporary or duplicate email addresses, and seven popular comments accounted for 38% of all submissions.