Checks and Balances: 2015 Update

Data Visualization Read time:
Projects: Consumer Banking & Consumer Finance
Checks and Balances: 2015 Update

Checks and Balances: 2015 Update

An interactive from

Using the interactive

The report Checks and Balances: 2015 Update studied 45 of the nation’s 50 largest banks, by volume of deposits, and documented their use of best and good practices in the areas of disclosure, overdraft, and dispute resolution. The information in this visualization tool reflects data collected in November 2014 from banks in 49 states and the District of Columbia, as well as those that are online-only. (Five banks did not provide information to Pew, and no bank ranked in the top 50 was operating in Hawaii.) Once you have chosen a state, please hover over a column in order to see a description of that specific practice. Banks are ordered by number of best, then good, practices, and alphabetically when tied.

Best PracticesGood Practices

 

Bank Name Total(out of 7) Disclosure Overdraft Dispute Resolution
   
  1. Attempts a summary disclosure box but omits key information
  1. Limited high-to-low transaction reordering
  2. Threshold amount to trigger an overdraft
  3. No extended overdraft fee
  1. Arbitration opt-out provision
  2. No jury trial waiver clause
  3. Small-claims arbitration exemption
1 2 3 4 5 6 7
U.S. Average * 3.0 87 16 14 44 24 24 94
{{bank.bank_name}} {{bank.total_best}} ★ ★ ★ ★ ★ ★ ★
{{bank.bank_name}} Account documents not provided to Pew.
None of the 50 banks studied by Pew operates in this state.
Bank Name Total(out of 11) Disclosure Overdraft Dispute Resolution
  1. Attempts a summary disclosure box but omits key information
  2. Identifies the overdraft default option
  3. Overdraft penalty fee amount disclosed
  4. Overdraft transfer fee amount disclosed
  1. Limited high-to-low transaction reordering
  2. Threshold amount to trigger an overdraft
  3. No extended overdraft fee
  4. Limited number of overdraft fees per day
  1. Arbitration opt-out provision
  2. No jury trial waiver clause
  3. Small-claims arbitration exemption
1 2 3 4 5 6 7 8 9 10 11
U.S. Average * 8.4 94 89 100 99 88 78 34 99 60 2 95
{{bank.bank_name}} {{bank.total_good}}
{{bank.bank_name}} Account documents not provided to Pew.
None of the 50 banks studied by Pew operates in this state.
{{state.summary}}
* U.S. average weighted by each of the 45 studied institution’s domestic deposit volume.
America’s Overdose Crisis
America’s Overdose Crisis

America’s Overdose Crisis

Sign up for our five-email course explaining the overdose crisis in America, the state of treatment access, and ways to improve care

Sign up
Quick View
America’s Overdose Crisis

America’s Overdose Crisis

Sign up for our five-email course explaining the overdose crisis in America, the state of treatment access, and ways to improve care

Sign up

ADDITIONAL RESOURCES

A presentation being given by a businesswoman to a group of participants at a business conference.

Fact Sheet

April 12, 2024 Four Plan Features Can Boost 'Retirement Readiness'
An illustration of a couple holding hands walking away from an outline of houses behind them

Podcast

March 22, 2024 Pathways to Homeownership: Housing in America
A landscape with mountains and clouds. BLM Rule Puts Conservation, Other Land Uses on Equal Footing

MORE FROM PEW

About a dozen people stand examining large blue bins full of whole fish in a warehouse. Some people are in green clothes, others in blue, and all wear ballcaps. A few hold clipboards. Reducing Risk Strengthens the Seafood Supply Chain
A worker in a seafood market dumps bright orange shrimp from a blue bin onto a bed of ice between a lot of other seafood laid out for sale. Other workers are visible in the background, as are the arms of shoppers placing orders from the other side of the ice bed. Seafood Industry Benefits From Greater Vessel Transparency
An aerial view of a vast wetland, with scattered vegetation visible on sandy islands. In Western Australia, a Conservation Model for the World
A presentation being given by a businesswoman to a group of participants at a business conference. Four Plan Features Can Boost 'Retirement Readiness'
Composite image of modern city network communication concept

Learn the Basics of Broadband from Our Limited Series

Sign up for our four-week email course on Broadband Basics
Quick View

How does broadband internet reach our homes, phones, and tablets? What kind of infrastructure connects us all together? What are the major barriers to broadband access for American communities?

Pills illustration
Pills illustration

What Is Antibiotic Resistance—and How Can We Fight It?

Sign up for our four-week email series The Race Against Resistance.
Quick View
Pills illustration

Antibiotic-resistant bacteria, also known as “superbugs,” are a major threat to modern medicine. But how does resistance work, and what can we do to slow the spread? Read personal stories, expert accounts, and more for the answers to those questions in our four-week email series: Slowing Superbugs.