The Pew Charitable Trusts consumer banking project’s latest survey of checking accounts, Checks and Balances: 2014 Update, found the median length of disclosure materials for checking account agreements and fee schedules to be 44 pages, excluding addenda and other supplementary documents. Our research has shown that few consumers read this lengthy information.
Pew has developed a summary disclosure form, similar to a nutrition label for food or a Schumer box for credit card offers. This model disclosure box provides consumers with clear and consolidated information about the fees, terms, and conditions of their checking accounts. Consumers say the box is a useful and valuable tool when opening an account, because it helps them understand fees and important policies when comparing checking accounts.
Many banks have come to understand the value of transparency for such a fundamental product. Twenty-nine banks and credit unions have worked with Pew to adopt the model disclosure box as of March 2015, including 10 of the 12 largest banks and the three largest credit unions.
The following banks have voluntarily adopted Pew’s simple disclosure for checking accounts: