E-Gov and E-Policy

The Internet has changed the ways that government officials interact with citizens on the national, state and local levels. The Pew Internet & American Life Project conducts surveys on the ways candidates campaign on the Web and government officials communicate with their constituents online. The project uses public opinion polling, online surveys and other research methods to gather information.

Recent topics explored by the Pew Internet & American Life Project include online media “newshounds;” the number of Americans receiving election news from the Internet; the use of so-called “robocalls” in recent elections; and the effectiveness of presidential campaign ads that are aired on the Web. The data are a resource for government officials, journalists, academic researchers and other interested parties who want to know more about how the Internet is used by government officials and political candidates in the United States.

The Pew Internet & American Life Project is an initiative of the Pew Research Center, a Pew subsidiary based in Washington, D.C. For more information about the Internet and its use by government officials and political campaigns, visit the Pew Internet & American Life Project Web site.


  • Political Engagement in the Digital Age

    Nov 29, 2012 - The growth of social media and the rapid adoption of smartphones have changed the way Americans engage in politics. Here is a summary of our findings.

  • The Future of Corporate Responsibility

    Jul 05, 2012 - Experts are divided about the role Western technology firms will play in helping monitor dissident activity in the future. Some hope the open Internet and prospect of consumer backlash will minimize businesses' cooperation with authoritarian governments, but others believe profits will compel firms to go along.

  • 22% of Online Americans Used Social Networking or Twitter for Politics in 2010 Campaign

    Jan 27, 2011 - More than one-in-five online Americans engaged with the midterm elections on Twitter or social networking sites; Republicans -- especially Tea Party advocates -- caught up with Democrats in social media use.

  • Politics Goes Mobile

    Dec 23, 2010 - More than a quarter of American adults – 26% – used their cell phones to learn about or participate in the 2010 mid-term election campaign.                                                                    

  • Government Online

    Apr 27, 2010 - Government agencies have begun to open up their data to the public, and a surprisingly large number of citizens are showing interest. Some 40% of adult Internet users have gone online for raw data about government spending and activities, according to a new report by the Pew Research Center’s Internet & American Life Project.

  • The Impact of the Internet on Institutions in the Future

    Mar 31, 2010 - Technology experts and stakeholders belive that innovative forms of online cooperation could result in more efficient and responsive for-profit firms, non-profit organizations, and government agencies by the year 2020. 

  • Report: The Internet and Civic Engagement

    Sep 01, 2009 - Political and civic involvement have long been dominated by those with high levels of income and education, leading some advocates to hope that Internet-based engagement might alter this pattern. However, a new report by the Pew Research Center’s Internet & American Life Project shows that the Internet is not changing the fundamental socio-economic character of civic engagement in America.

  • The Internet's Role in Campaign 2008

    Apr 15, 2009 - Three-quarters (74%) of Internet users—55% of all U.S. adults—went online to take part in or get news and information about the 2008 election. The most interested are the most likely to browse sites that match their views.

  • Whither the Internet?

    Aug 27, 2008 - A survey at the first global Internet Governance Forum shows activists' want an online Bill of Rights and more competition among service providers.

  • Few in China Complain About Internet Controls

    Mar 27, 2008 - Many Americans assume that China's internet users are unhappy about their government's control of the internet, but a new survey finds most Chinese say they approve of internet regulation, especially by the government.

  • Information Searches That Solve Problems

    Dec 30, 2007 - Report examines at how people use the Internet, libraries and government agencies when they need help.

  • Uploading Democracy: Candidates Field YouTube Questions

    Jul 26, 2007 - Analysis of the Democratic debate, which was widely anticipated for its groundbreaking format. For the first time, individuals could submit video questions via YouTube to be shown on-screen and answered by the candidates.

  • Study: The Internet Was A Key Force In 2004 Politics

    Mar 07, 2005 - Study finds that the Internet was a key force in 2004 politics, as 75 million Americans used it to get news, discuss candidates in emails and participate directly in the political process.

  • The Internet and Democratic Debate

    Oct 27, 2004 - A poll on Internet users' online behaviors involving political information and discussion.

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