Pew Internet: Americans Adjusting to a Diet of Spam

Source Organization: Pew Internet and American Life Project

05/24/2007 - Spam continues to plague the Iinternet as more Americans than ever say they are getting more spam than in the past, according to a new survey by the Pew Internet & American Life Project.

But while American Internet users report increasing volumes of spam, they also indicate that they are less bothered by it than before. Users have become more sophisticated about dealing with spam; fully 71% of email users use filters offered by their email provider or employer to block spam.

Users also report less exposure to pornographic spam, which for many people is the most offensive type of unsolicited email, according to the survey.

Spam has not become a significant deterrent to the use of email, as some observers speculated it might when unsolicited email first began flooding users' inboxes several years ago. But it continues to degrade the integrity of email. Some 55% of email users say they have lost trust in email because of spam.

These are the highlights of a new phone survey conducted between February 15 and March 7, 2007, among a nationally representative sample of 2,200 American adults. In the sample 1,405 of the respondents were email users and the margin of error on this group is plus or minus 3 percentage points.

View full article Americans Adjusting to a Diet of Spam and charts on the Pew Research Center Web site.

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