Report

Neighbors Online

Americans use a range of approaches to keep informed about what is happening in their communities and online activities have been added to the mix. Face-to-face encounters and phone calls remain the most frequent methods of interaction with neighbors. At the same time, internet tools are gaining ground in community-oriented communications.

In a poll conducted at the end of last year, we asked about online connections to communities and neighbors and found that in the twelve months preceding our survey:

  • 22% of all adults (representing 28% of internet users) signed up to receive alerts about local issues (such as traffic, school events, weather warnings or crime alerts) via email or text messaging.
  • 20% of all adults (27% of internet users) used digital tools to talk to their neighbors and keep informed about community issues.
  • Overall, physical personal encounters remain the primary way people stay informed about community issues.

Overall, physical personal encounters remain the primary way people stay informed about community issues

Read the full report, Neighbors Online, on the Pew Internet and American Life Project's Web site.