Pew's consumer banking project studies the accounts that Americans rely on every day to manage their finances, including checking accounts, prepaid cards, and mobile payments. The initiative builds partnerships with key stakeholders to advocate for effective consumer protections and a level playing field in the financial marketplace.
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Service members, like all consumers, need access to concise, easy-to-understand documents that lay out the key terms, conditions, and fees associated with their checking accounts. Clarity and transparency are especially important for Americans and their families serving in the military, who face unique challenges associated with repeated deployments and frequent relocations. Read More
The report underscores the need for the Consumer Financial Protection Bureau (CFPB) to write new rules that make checking accounts safer and more transparent. Read More