Consumer Banking

Pew's consumer banking project studies the accounts that Americans rely on every day to manage their finances, including checking accounts, prepaid cards, and mobile payments. The initiative builds partnerships with key stakeholders to advocate for effective consumer protections and a level playing field in the financial marketplace.

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Pew's Model Disclosure Box for Checking Accounts

Since Dec. 2011, 29 financial institutions have worked with Pew to adopt a simple disclosure box.

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Our Work

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  • Banking on Prepaid

    General purpose reloadable (GPR) prepaid cards, also called GPR prepaid accounts, are a versatile financial tool for consumers. They can be loaded via direct deposit or with cash, and used at ATMs to withdraw funds and at stores to make point-of-sale purchases, similar to debit cards tied to checking accounts. They can also be used to budget or control spending. This report presents findings from... Read More

  • Pew: Consumers Without Banks Use Prepaid Cards Like Checking Accounts

    The Pew Charitable Trusts released a report today that finds the use of general purpose reloadable (GPR) prepaid cards on the rise among consumers. Read More

  • Who Reads 40 Pages of Disclosures?

    The Pew Charitable Trusts consumer banking project’s latest survey of checking accounts, Checks and Balances: 2015 Update, found the median length of disclosure materials for checking account agreements and fee schedules to be 40 pages, excluding addenda and other supplementary documents. Previous research has shown that few consumers read such lengthy information. Read More

Media Contact

Sultana Ali

Officer, Communications

202.540.6188