Consumer Banking

Pew's consumer banking project studies the accounts that Americans rely on every day to manage their finances, including checking accounts, prepaid cards, and mobile payments. The initiative builds partnerships with key stakeholders to advocate for effective consumer protections and a level playing field in the financial marketplace.

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Pew's Model Disclosure Box for Checking Accounts

Since Dec. 2011, 30 financial institutions have worked with Pew to adopt a simple disclosure box.

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Our Work

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  • Comparing the Costs of Bank Services

    Suppose you want to open a checking account, and you’re looking to see which bank has the best deal. It should be simple—you’d just compare the terms and fees. But life is short, and you’ve got better things to do. “Make my life easy,” you say. “Give me information that’s consistent and easy to compare, like those nutrition labels on food.” Read More

  • The Benefits of Uniform Checking Account Disclosures

    Bank accounts are an essential financial product, used by 9 in 10 American households, and need to be safe and transparent. Account agreements and fee schedules provide customers with account costs, terms, and conditions. Among the largest U.S. banks, however, the median length of checking account disclosure documents is 40 pages, and the information is presented in varied formats with... Read More

  • Overdraft Facts

    This fact sheet examines the relationship between the overdraft policies of 42 of the nation’s 50 largest banks and the revenue those banks earn from overdraft fees. It overlays findings from Pew’s Checks and Balances: 2015 Update with Federal Deposit Insurance Corp. data for the first half of 2015 and demonstrates that bank practices predict both how much revenue these hidden,... Read More

Media Contact

Sultana Ali

Officer, Communications