Susan K. Weinstock
Susan K. Weinstock directs Pew’s consumer banking initiative, which advocates for policies that protect American consumers and their money.
As the lead on Pew’s efforts to improve the safety and transparency of consumer banking products, Weinstock directs a team of researchers who identify current practices and consumer needs to inform policy solutions.
Previously, Weinstock was the financial reform campaign director at the Consumer Federation of America (CFA), leading media, coalition, public education, and grassroots efforts to promote consumer financial protection. She has more than 20 years of advocacy, communications, research, grassroots, and legislative experience protecting consumers. Prior to joining CFA in 2009, Weinstock worked in a number of different positions at AARP. She directed many successful state-level advocacy campaigns throughout the country, saving consumers billions of dollars on their telephone and utility bills and pushing for the enactment of consumer protections and reliability requirements. She also managed federal communications activities on financial security issues, including message development and the creation and execution of integrated public awareness campaigns.
Weinstock has a bachelor’s degree in government from Clark University and a master’s degree in education from Marymount University.
Recent WorkView All
Checking accounts are the most widely used financial product in the United States. But as Pew found, consumers often are in the dark about their bank’s debit card overdraft policies—including the size of a typical overdraft fee, opt-in requirements, transaction reordering, and overdraft options. Read More
Checking accounts are the most widely used financial product in the country. Yet poorly regulated bank overdraft practices continue to cause consumers to unknowingly incur multiple costly fees for a single transaction. Pew is promoting new rules to make overdraft programs safer and more transparent. Read More
The Pew Charitable Trust’s consumer banking project studies the transaction accounts that Americans rely on to manage their finances and develops research-based policy recommendations that promote safe and transparent products. We have published a series of reports examining several aspects of checking and prepaid accounts and have begun research into how new mobile banking and payment features... Read More