Susan K. Weinstock
Susan K. Weinstock directs Pew’s consumer banking initiative, which advocates for policies that protect American consumers and their money.
As the lead on Pew’s efforts to improve the safety and transparency of consumer banking products, Weinstock directs a team of researchers who identify current practices and consumer needs to inform policy solutions.
Previously, Weinstock was the financial reform campaign director at the Consumer Federation of America (CFA), leading media, coalition, public education, and grassroots efforts to promote consumer financial protection. She has more than 20 years of advocacy, communications, research, grassroots, and legislative experience protecting consumers. Prior to joining CFA in 2009, Weinstock worked in a number of different positions at AARP. She directed many successful state-level advocacy campaigns throughout the country, saving consumers billions of dollars on their telephone and utility bills and pushing for the enactment of consumer protections and reliability requirements. She also managed federal communications activities on financial security issues, including message development and the creation and execution of integrated public awareness campaigns.
Weinstock has a bachelor’s degree in government from Clark University and a master’s degree in education from Marymount University.
Recent WorkView All
Five years ago, Congress created the Consumer Financial Protection Bureau through the Dodd-Frank Act. Its sole mission is to protect consumers with regard to financial products, including checking accounts, mortgages, and credit cards. As Susan mentions in this video interview, prior to the creation of the CFPB, oversight of financial products was managed by seven different government agencies.... Read More
At Pew, our consumer banking project is focused on transaction products that help consumers manage their money—checking accounts, prepaid cards, and mobile payments. In the past, many financial products were laden with hidden fees and terms that put consumers at risk, but now we have a regulator that is acting to ensure the products’ safety and transparency. Read More
The Pew Charitable Trusts filed the following regulatory comment letter with the Consumer Financial Protection Bureau on July 6, 2015, in response to the CFPB’s request for comment on its consumer complaint database, known as the Consumer Complaint Intake System Company Portal Boarding Form Information Collection System. Read More