Susan K. Weinstock

Susan Weinstock

  • Director
  • Consumer Banking,
  • The Pew Charitable Trusts


Susan K. Weinstock directs Pew’s consumer banking initiative, which advocates for policies that protect American consumers and their money.

As the lead on Pew’s efforts to improve the safety and transparency of consumer banking products, Weinstock directs a team of researchers who identify current practices and consumer needs to inform policy solutions.

Previously, Weinstock was the financial reform campaign director at the Consumer Federation of America (CFA), leading media, coalition, public education, and grassroots efforts to promote consumer financial protection. She has more than 20 years of advocacy, communications, research, grassroots, and legislative experience protecting consumers. Prior to joining CFA in 2009, Weinstock worked in a number of different positions at AARP. She directed many successful state-level advocacy campaigns throughout the country, saving consumers billions of dollars on their telephone and utility bills and pushing for the enactment of consumer protections and reliability requirements. She also managed federal communications activities on financial security issues, including message development and the creation and execution of integrated public awareness campaigns.

Weinstock has a bachelor’s degree in government from Clark University and a master’s degree in education from Marymount University.

Recent Work

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  • What Do Consumers Without Bank Accounts Think About Mobile Payments?

    Mobile payments technology allows customers to make online and point-of-sale purchases, pay bills, and send or receive money from their smartphones via Web browsers, apps, or text messages, and it has the potential to increase financial inclusion for consumers without bank accounts—the unbanked. Read More

  • Mobile Payments: Consumer and Regulatory Research

    Mobile payments enable consumers to conduct financial transactions using web browsers, apps, or text messages on their smartphones or other mobile devices. These products and services have the potential to provide consumers with greater convenience and lower costs when managing their money and to increase financial inclusion for consumers without bank accounts. Read More

  • Pew Offers Suggestions to Promote Responsible Innovation in Banking

    On May 31, The Pew Charitable Trusts filed the following letter with the Office of the Comptroller of the Currency (OCC), in response to the office’s request for comment regarding its efforts to foster and ensure responsible innovation in the financial sector. Pew’s history of data-driven research in consumer finance has provided a strong understanding of political, market, and... Read More

Media Contact

Sultana Ali

Officer, Communications