About

Susan K. Weinstock

Susan Weinstock

  • Director
  • Consumer Banking,
  • The Pew Charitable Trusts

Profile

Susan K. Weinstock directs Pew’s consumer banking initiative, which advocates for policies that protect American consumers and their money.

As the lead on Pew’s efforts to improve the safety and transparency of consumer banking products, Weinstock directs a team of researchers who identify current practices and consumer needs to inform policy solutions.

Previously, Weinstock was the financial reform campaign director at the Consumer Federation of America (CFA), leading media, coalition, public education, and grassroots efforts to promote consumer financial protection. She has more than 20 years of advocacy, communications, research, grassroots, and legislative experience protecting consumers. Prior to joining CFA in 2009, Weinstock worked in a number of different positions at AARP. She directed many successful state-level advocacy campaigns throughout the country, saving consumers billions of dollars on their telephone and utility bills and pushing for the enactment of consumer protections and reliability requirements. She also managed federal communications activities on financial security issues, including message development and the creation and execution of integrated public awareness campaigns.

Weinstock has a bachelor’s degree in government from Clark University and a master’s degree in education from Marymount University.

Recent Work

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  • Pew Releases Latest Ratings of Banks on Key Consumer Protections

    The Pew Charitable Trusts today released its third evaluation of checking account disclosure, overdraft, and dispute resolution practices at the nation’s largest retail banks, finding mixed results. Read More

  • Checks and Balances: 2015 Update

    Pew's Model Summary Disclosure Box for Checking Accounts served as the template for rating each bank's disclosure documents to determine best or good practices for overdraft and dispute resolution. Additionally, this report identified trends among the 32 institutions examined in all three Checks and Balances reports to date. Read More

  • Have You Ever Overdrafted?

    Checking accounts are the most widely used financial product in the United States. But as Pew found, consumers often are in the dark about their bank’s debit card overdraft policies—including the size of a typical overdraft fee, opt-in requirements, transaction reordering, and overdraft options. Read More

Media Contact

Sultana Ali

Officer, Communications

202.540.6188