Susan K. Weinstock
Susan K. Weinstock directs Pew’s consumer banking initiative, which advocates for policies that protect American consumers and their money.
As the lead on Pew’s efforts to improve the safety and transparency of consumer banking products, Weinstock directs a team of researchers who identify current practices and consumer needs to inform policy solutions.
Previously, Weinstock was the financial reform campaign director at the Consumer Federation of America (CFA), leading media, coalition, public education, and grassroots efforts to promote consumer financial protection. She has more than 20 years of advocacy, communications, research, grassroots, and legislative experience protecting consumers. Prior to joining CFA in 2009, Weinstock worked in a number of different positions at AARP. She directed many successful state-level advocacy campaigns throughout the country, saving consumers billions of dollars on their telephone and utility bills and pushing for the enactment of consumer protections and reliability requirements. She also managed federal communications activities on financial security issues, including message development and the creation and execution of integrated public awareness campaigns.
Weinstock has a bachelor’s degree in government from Clark University and a master’s degree in education from Marymount University.
Recent WorkView All
Mobile payments technology allows customers to make online and point-of-sale purchases, pay bills, and send or receive money from their smartphones via the Web browser, an app, or a text message. Mobile payments use has become widespread: Forty-six percent of U.S. consumers report having made a mobile payment, which translates to approximately 114 million adults. Read More
With their friendly sounding names, these might appear to be products that are helpful to consumers. And, in fact, these names were appropriate more than 20 years ago when banks first started covering consumer overdrafts—infrequently and on an ad hoc basis. But that’s not the case today. Research from The Pew Charitable Trusts over the past five years demonstrates the need to reform... Read More