Susan K. Weinstock

Susan Weinstock

  • Director
  • Consumer Banking,
  • The Pew Charitable Trusts


Susan K. Weinstock directs Pew’s consumer banking initiative, which advocates for policies that protect American consumers and their money.

As the lead on Pew’s efforts to improve the safety and transparency of consumer banking products, Weinstock directs a team of researchers who identify current practices and consumer needs to inform policy solutions.

Previously, Weinstock was the financial reform campaign director at the Consumer Federation of America (CFA), leading media, coalition, public education, and grassroots efforts to promote consumer financial protection. She has more than 20 years of advocacy, communications, research, grassroots, and legislative experience protecting consumers. Prior to joining CFA in 2009, Weinstock worked in a number of different positions at AARP. She directed many successful state-level advocacy campaigns throughout the country, saving consumers billions of dollars on their telephone and utility bills and pushing for the enactment of consumer protections and reliability requirements. She also managed federal communications activities on financial security issues, including message development and the creation and execution of integrated public awareness campaigns.

Weinstock has a bachelor’s degree in government from Clark University and a master’s degree in education from Marymount University.

Recent Work

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  • Prepaid Accounts Under the Electronic Fund Transfer Act

    The Pew Charitable Trusts filed the following letter with the Consumer Financial Protection Bureau on March 23, 2015, in response to the bureau’s request for public comment on its proposed rules governing prepaid accounts. The letter from Pew’s consumer finance team is supportive of the CFPB proposal, based on Pew’s research and analysis, and offers recommendations for further improvement. Read More

  • Overdraft Frequency and Payday Borrowing

    This brief analyzes Pew survey data from 2013 to compare the experiences and characteristics of “high-frequency” and “low-frequency” overdrafters, as well as the relationship of overdraft to use of payday loans. Read More

  • Checks and Balances: 2014 Update Fact Sheets

    Pew studied 44 of the nation’s 50 largest banks, as determined by volume of deposits (six did not provide account information to Pew), and documented their use of best and good practices in the areas of disclosure, overdraft, and dispute resolution. Read More

Media Contact

Mark Wolff

Director, Communications