About

Susan K. Weinstock

Susan Weinstock

  • Director
  • Consumer Banking,
  • The Pew Charitable Trusts

Profile

Susan K. Weinstock directs Pew’s consumer banking initiative, which advocates for policies that protect American consumers and their money.

As the lead on Pew’s efforts to improve the safety and transparency of consumer banking products, Weinstock directs a team of researchers who identify current practices and consumer needs to inform policy solutions.

Previously, Weinstock was the financial reform campaign director at the Consumer Federation of America (CFA), leading media, coalition, public education, and grassroots efforts to promote consumer financial protection. She has more than 20 years of advocacy, communications, research, grassroots, and legislative experience protecting consumers. Prior to joining CFA in 2009, Weinstock worked in a number of different positions at AARP. She directed many successful state-level advocacy campaigns throughout the country, saving consumers billions of dollars on their telephone and utility bills and pushing for the enactment of consumer protections and reliability requirements. She also managed federal communications activities on financial security issues, including message development and the creation and execution of integrated public awareness campaigns.

Weinstock has a bachelor’s degree in government from Clark University and a master’s degree in education from Marymount University.

Recent Work

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  • Heavy Overdrafters

    Pew urges the CFPB to write new rules to ensure that overdraft programs are safe and designed only for infrequent and accidental occurrences. Read More

  • Mobile Payments: The Good, the Bad, and the Confusing

    Ever use your smartphone to pay for parking or split the dinner bill with a friend? More people are using their phones as a mobile wallet and most mobile transactions work just fine. But with technology constantly evolving the rules that should protect consumers simply haven’t caught up. Read More

  • CFPB to Act on Banking Dispute Resolution

    Many contracts for credit cards, checking accounts, prepaid cards, and other financial products include mandatory arbitration clauses, which forbid consumers from settling disputes in court, either individually or as part of a group (or class action), and require them instead to participate in arbitration. In October 2015, the Consumer Financial Protection Bureau announced that it was considering... Read More

Media Contact

Sultana Ali

Officer, Communications

202.540.6188