Careers@Pew Frequently Asked Questions

Applying for a job 

How do I know what positions are open at Pew?
How do I apply for a job opening at Pew?
Can I apply for more than one position at a time?
Why have I received a message indicating I’ve applied to Pew before and have a login and password on file?
I’ve lost my password, how do I retrieve it?
Do I need to create a profile to apply for a job?
Do I need to create a profile every time I apply for an opening?
How do I update my personal information/modify my profile?
I received an error message while applying online. What do I do now?
What if I don’t have an e-mail address?

Job search agents 

Is it possible to be notified when jobs become open at Pew?
What is a job search agent?
How do I setup a job search agent?
How do I change or manage a job search agent I’ve already established?

Status of submitted documents 

How do I know if you’ve received my cover letter and résumé?
I’ve submitted my materials online via your career center and I haven’t received a confirmation e-mail. What do I do now?
I have submitted my cover letter and résumé online. Can I mail or fax it to ensure you received it?
I no longer want to be considered for a job for which I’ve submitted my materials. Is it possible to withdraw from a position to which I’ve already applied?

Status of positions 

What is the deadline for submitting my materials?
The job description for the position I’m interested in was posted several weeks/months ago. Is the position still open? 

Recruitment process 

How long will it take before I can expect to hear from you?
Where are you in the interview process? 
If I live out of state, will I still be interviewed? 
If my background is a match, what will happen next? 
Do you require references? If so, how many? 
Do you require writing samples? If so, how many and what kind? 
I applied for a position. Why wasn’t I called in for an interview? 
Will I be notified once the position is filled? 
If I am not the successful candidate for a position, will Pew keep my materials on file?
When can I reapply? 

General questions 

How can I refer a friend or relative to a position at Pew?
Where is a particular position located? 
What is the salary range for the position I’m interested in?
I would like to work in a certain department, but currently it does not have any openings. May I send in my materials for you to keep on file? 
May I speak with someone to learn more about employment at Pew? 
May I schedule an informational interview? 
Do you have the need for temporary staff? 
Do you have internship opportunities? 
Do you have volunteer opportunities? 
How do I get to your offices?


Applying for a job

How do I know what positions are open at Pew? 
Visit the Careers@Pew page of our Web site for a listing of the employment opportunities that are currently available. Search to view all of the current positions or search for specific openings from the ‘Welcome’ page.

How do I apply for a job opening at Pew? 
Materials must be submitted electronically online. Select the desired position from the job listings on Pew’s Web site by clicking its title.  Read the job description and then click the ‘Apply for this job online’ link to start the application process.  On the next screen, returning candidates should login to the career center by entering their login and password.  New candidates should fill out an online form to provide their contact information and create their profile.  Please complete the required information fields and upload your résumé and cover letter as one document.

Can I apply for more than one position at a time? 
Yes, you can apply for more than one position at a time, but you will be required to login to the career center to apply to each of the positions for which you’d like to be considered. 

Why have I received a message indicating I’ve applied to Pew before and have a login and password on file?
If you have applied to The Pew Charitable Trusts since 2001, your contact information, including e-mail, may already be on file and in our new system.  Click on the ‘Retrieve Password’ link next to the ‘Forgot your login name or password?’ message located on the bottom of the ‘Welcome’ page.  You will receive an e-mail within 24 hours notifying you of an automatically generated login and password. If this situation applies to you, we would encourage you to update this information and save your new login and password after you successfully login to the system.

I’ve lost my password, how do I retrieve it? 
Click on the ‘Retrieve Password’ link next to the ‘Forgot your login name or password?’ message located on the bottom of the ‘Welcome’ page.  When prompted, please enter the same e-mail address with which you previously registered.  You will receive an e-mail with your login credentials within 24 hours. If you are no longer using your registered e-mail address, please e-mail helpdesk@icims.com for assistance.

Do I need to create a profile to apply for a job? 
Yes, you must create an online profile to apply for a job at The Pew Charitable Trusts.

Do I need to create a profile every time I apply for an opening? 
No, you only need to create a profile once – the first time you apply for a position. After that, you should login to apply for additional jobs, using the profile you already created.  You may update or modify your profile at any time.

How do I update my personal information/modify my profile?
From the ‘Welcome’ page, please login by completing your ‘Login Name’ and ‘Password.’ Once you are logged in, you will see a link allowing you to edit your personal information, including your résumé and cover letter.

I received an error message while applying online.  What do I do now?
Please read the error message and follow the instructions on the page.  If you cannot proceed further, please e-mail helpdesk@icims.com for assistance. In addition, please make sure to include as much information as possible regarding this error message. (For example: send step-by-step details of what you were doing when you received the error, screenshots of the error message, etc.)

What if I don’t have an e-mail address?
If you don’t have an e-mail account, now may be a good time to establish an e-mail address.  For example, Hotmail (www.hotmail.com), Gmail (www.gmail.com) and Yahoo (www.yahoo.com) all offer free e-mail accounts. Much of our communication to you is via e-mail, so it is a good idea to create one as you conduct your job search.

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Job search agents

Is it possible to be notified when jobs become open at Pew?
We recommend creating a job search agent so that you will be notified as new positions are posted that meet your search criteria.

What is a job search agent?
A job search agent allows you to receive e-mail alerts of new job openings posted on Pew’s career center. It is based on your specific job interests and your search criteria. A job search agent works in a real-time environment, notifying you via e-mail each time a new opening meeting your criteria is available.  If you are interested in establishing a job search agent, you should specify your criteria in the job search options located under the job listings of the career center and follow the instructions there.

How do I setup a job search agent?
Please specify (at minimum) a keyword, type of a category or location of interest as your search criteria. You are only required to select one of these options, but you may also select a combination as your search agent criteria. Hit ‘Search.’  The next page will display your search results. You now have the option to save your search and give it a title.  Enter a name for the search and click ‘Create Agent.’

How do I change or manage a job search agent I’ve already established?
To manage a pre-existing job search agent, simply login to the career center and click ‘Manage your Search Agents.’  This option also appears under your search results after you’ve specified a keyword, type of a category or location.

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Status of submitted documents

How do I know if you’ve received my cover letter and résumé? 
When you submit your materials via our online career center you will receive an automatic e-mail message confirming the receipt of your information. You will be contacted by a Pew staff member with more details on the recruitment process if your background appears to be a match for an opening.

I’ve submitted my materials online via your career center and I haven’t received a confirmation e-mail. What do I do now?
If you haven’t received a confirmation e-mail and you’ve applied online via our career center, please check your spam folder.  Sometimes our e-mails are misrouted and confused as spam. Please follow your e-mail provider’s instructions for allowing e-mails from Pew to avoid this happening in the future.

I have submitted my cover letter and résumé online. Can I mail or fax it to ensure you received it?
If you received our automatic e-mail message, you can be assured we have received your materials. Only online materials will be considered.

I no longer want to be considered for a job for which I’ve submitted my materials. Is it possible to withdraw from a position to which I’ve already applied?
Yes, you are allowed to opt out/withdraw from a position after you’ve applied. You must login to the career center and click on ‘View Your Submittals.’ Once clicked, you will have an option to withdraw your application for specific jobs.

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Status of positions

What is the deadline for submitting my materials?
Positions are open until they are filled; we do not have deadlines for our postings. We encourage those interested in opportunities at Pew to submit their materials as soon as possible after learning of the opening.

The job description for the position I’m interested in was posted several weeks/months ago. Is the position still open? 
Job descriptions are posted as positions become available and removed from our Web site once filled. Sometimes our search process can take several months. If a position is listed on our Web site, we are still accepting applications.

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Recruitment process

How long will it take before I can expect to hear from you?
Applicants will receive an automatic e-mail message when materials are submitted via our online career center.  A representative from Pew will contact you regarding an interview if your background appears to be a match for an opening. We regret that we are unable to provide specific guidelines of when this might occur during the recruitment process. We review each résumé and cover letter very carefully. If you are selected for further consideration, the exact timing of our follow-up will depend on the volume of applications received. 

Where are you in the interview process? 
This will vary by search and date. You will be contacted by a Pew staff member with more details on the recruitment process if your background appears to be a match for an opening.

If I live out of state, will I still be interviewed? 
Pew will pay for recruitment travel expenses for candidates not local to our offices, who are interviewing for professional staff positions.  However, we normally recruit for administrative openings within local markets.

If my background is a match, what will happen next?
Next steps in the recruitment process depend on the position for which you have applied. Such steps could include grammar or writing tests, phone conversations or in-person interviews.

Do you require references? If so, how many?
References are not required with your initial submission of interest. Only finalist candidates are required to supply references as a part of Pew’s application for employment.

Do you require writing samples? If so, how many and what kind? 
Please do not include writing samples with your résumé and cover letter.  If you move forward in the recruitment process, a writing sample may be requested at a subsequent stage.

I applied for a position. Why wasn’t I called in for an interview? 
Our searches are usually quite competitive. We carefully screen the materials we receive and select the candidates who most closely meet our requirements for interviews.

Will I be notified once the position is filled?
We make every effort to notify candidates who were interviewed for an open position once it has been filled.  Job postings will be removed from our Web site once closed.

If I am not the successful candidate for a position, will Pew keep my materials on file?
Yes, we keep applicant materials on file, but you must reapply if a new position for which you would like to be considered is opened.

When can I reapply? 
You may apply for another position with Pew at any time.

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General questions

How can I refer a friend or relative to a position at Pew?
You may use the career center to refer your acquaintance to a specific position.  Search and identify the position, click the job title to view the position’s description, and then click the ‘Refer a Friend’ link.  Enter the name and e-mail address of the person being referred and any comments you would like sent along with the message to your referral.  Click ‘Submit Referral.’ A confirmation message will be displayed once complete.

Where is a particular position located? 
Our positions are primarily located in either our Philadelphia, PA headquarters or in Washington, D.C.  The job listings on the Careers@Pew page of our Web site identify the appropriate location.

What is the salary range for the position I’m interested in?
We do not post salary ranges. However, you’ll find that Pew pays competitive market rates and offers excellent benefits.

I would like to work in a certain department, but currently it does not have any openings. May I send in my materials for you to keep on file? 
We encourage people interested in Pew to apply for specific openings rather than sending general inquiries.  We recommend creating a job search agent so that you will be notified as new positions are posted that meet your search criteria.

May I speak with someone to learn more about employment at Pew?
We make every effort to ensure our Web site and job descriptions are as clear and comprehensive as possible. If you thoroughly review the job description for the position in which you’re interested, you should find that it addresses most of your questions. To learn more about the organization and other areas of Pew’s work, visit our Web site, which details all of our programmatic and operational areas.  Our staff members are unable to respond to general employment inquiries or discuss positions that are not available.

May I schedule an informational interview? 
We regret that our Human Resources staff cannot accommodate requests for informational interviews. However, if you visit our Web site, you’ll find a wealth of information about Pew, including our history, organizational structure, current news and features about our work.

Do you have the need for temporary staff? 
At times Pew does fill temporary opportunities. The majority of our temporary opportunities are for administrative positions, but on occasion we will hire temporary professional staff as well.

Do you have internship opportunities? 
Pew does not offer internship opportunities at this time.

Do you have volunteer opportunities? 
Pew does not have a formal volunteer program at this time.

How do I get to your offices?
Click here for directions to our offices.

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Directions to Our Office

Directions by car, train and metro to the Philadelphia and Washington, DC offices are included here for the convenience of visitors to our offices.